Privacy policy

What this policy covers

This policy explains what personal data Auditmark collects, why, and what your rights are. It covers two things: this website (auditmark.io) and the Auditmark platform, the inspection service that customers sign in to. If your organization uses Auditmark and you interact with it as an inspector, a portal viewer, or a guest, most of your data is controlled by that organization; the section on customer content explains how that works.

Data collected on this website

The website is a static site. It sets no non-essential cookies unless you allow them, and collects personal data in one place: the contact form.

• When you submit the contact form, Auditmark receives the details you enter: your name, email address, company, team size, industry, and message. They are used to reply to you and for no other purpose.
• The contact form is protected by Cloudflare Turnstile, which processes technical signals from your browser to tell people from bots. Turnstile does not build advertising profiles.
• The site is served by Cloudflare, which keeps short-lived server logs (including IP addresses) to operate and protect the network.
• Fonts are served from this website, not from a font provider, so loading a page sends nothing to a third party.

Cookies and similar technologies

Cookies and local storage fall into three groups on this website. Only the first is set automatically.

• Strictly necessary. Needed for the site to work, so they are set without asking. Today this is the record of your cookie choice, stored in your browser under auditmark-consent, and the bot protection on the contact form.
• Analytics. Measures which pages are used and where people get stuck, so we can improve them. Set only if you allow it.
• Marketing. Measures which campaigns bring people here, and supports advertising on other sites. Set only if you allow it.

Analytics and marketing are off until you turn them on, and nothing in those groups loads before you do. Any provider we use for them is named on the subprocessor page.

You can change or withdraw your choice at any time through Cookie preferences in the footer of every page. Withdrawing is as easy as consenting, and takes effect immediately. Clearing your browser's site data also clears the record, after which you will be asked again.

The Auditmark platform, which customers sign in to, uses its own strictly necessary cookies to keep you signed in and secure your session. Those are separate from this website.

Data collected in the Auditmark platform

When your organization uses the platform, Auditmark processes:

• Account data: your name, email address, role, and sign-in records.
• Content your organization creates: templates, inspections, findings, corrective actions, reports, photos, signatures, and, where a template asks for it, GPS coordinates captured during an inspection.
• Operational data: sync activity, device and browser information, and logs used to run the service, diagnose problems, and protect accounts.

How data is used

Auditmark uses personal data to provide and secure the service, to respond when you get in touch, to send service messages such as assignment notifications and report deliveries, and to meet legal obligations. Auditmark does not sell personal data and does not use it for third-party advertising.

Customer content

Inspection data belongs to the organization that created it. That organization decides who can see it, how long it is kept, and when it is deleted; Auditmark processes it on the organization's instructions. If you are a portal viewer or a guest resolving a finding, the inspection company that invited you is responsible for that data, and requests about it should go to them first. Every organization's data is isolated from every other organization's.

AI features

AI features (such as form building from files and photo data extraction) are enabled per organization. When an organization uses them, the relevant content is sent to the AI provider to produce the result, and it is not used to train AI models. Organizations that do not enable AI features send nothing to AI providers.

Who data is shared with

Auditmark shares personal data only with the service providers needed to run the product, under contracts that limit what they can do with it:

• Cloudflare: website hosting and bot protection.
• MailChannels: delivery of contact-form email.
• Infrastructure providers that host the platform's servers, databases, and file storage.
• An AI provider, for organizations that enable AI features.
• Integration partners such as monday.com, only when your organization connects them.

The full platform list, with each provider's purpose and the notice process for changes, is on the subprocessor page. Auditmark may also disclose data where the law requires it.

Retention

Contact-form messages are kept as long as needed to handle your inquiry and the relationship that follows. Platform data is kept while the organization's account is active and deleted or returned when the account closes, subject to short backup windows and legal retention duties.

Security

Data is encrypted in transit, access is scoped per organization at the database layer, and administrative access is limited and logged. No system is perfectly secure, but security is a design constraint in Auditmark, not an afterthought.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal data, and to object to or restrict some processing. To exercise a right, email hello@auditmark.io. If your data lives inside a customer's organization, Auditmark will route the request to that organization or help them answer it. You can also complain to your local data-protection authority.

Children

Auditmark is a workplace tool and is not directed at children. Auditmark does not knowingly collect data from anyone under 16.

Changes to this policy

When this policy changes, the date at the top changes with it, and material changes are announced to affected users. Continued use of the site or service after a change means the updated policy applies.

Contact

Questions about privacy: hello@auditmark.io. Existing customers can also write to support@auditmark.io.