Legal
Last updated: July 30, 2026
These terms govern use of the Auditmark platform and the auditmark.io website. By creating an account, inviting users, or using the service, you agree to them on your own behalf and, if you act for an organization, on that organization's behalf. If your organization has a signed agreement with Auditmark, that agreement wins where the two conflict.
Auditmark is an inspection platform: organizations build templates, run inspections from any device (including offline), turn failed checks into corrective actions, and deliver reports and portal access to their own clients. Features vary by subscription tier.
You must provide accurate account information and keep your credentials to yourself. You are responsible for activity under your account. Organization administrators control who joins their organization and what each role can do; Auditmark acts on the administrators' configuration. Notify support@auditmark.io if you suspect unauthorized access.
Paid plans are priced by capability tier and scale: the features enabled and the number of inspectors, admins, and client accounts. Inspections and reports are unlimited on every plan, and portal viewers are always free. Fees are billed in advance for the chosen billing period and are non-refundable except where the law says otherwise. Auditmark announces price changes before they take effect; a change applies from your next billing period.
Your organization owns the content it creates in Auditmark: templates, inspections, findings, photos, reports, and everything else it puts in. You grant Auditmark the license needed to host, process, back up, and display that content in order to run the service, and no broader right. Auditmark does not use your content to train AI models. You are responsible for having the rights to the content you upload and for what your organization's users put in the system. Where your content includes personal data, the data processing addendum applies.
Do not use Auditmark to break the law, to infringe someone's rights, or to store or distribute malicious code. Do not probe, overload, or interfere with the service, resell access without an agreement, or try to reach another organization's data. Auditmark may suspend accounts that put the service or other customers at risk, and will tell you why unless the law prevents it.
Inspection companies can give their own clients read access through a portal and can invite guests to resolve findings assigned to them. Portal and guest access is free, is scoped to what the inviting organization shares, and is governed by these terms. The inviting organization is responsible for who it invites.
Connecting a third-party product (such as monday.com) is your organization's choice. Data flows to a connected product under that product's own terms, and Auditmark is not responsible for what a third party does with it. Disconnecting an integration stops the flow but does not delete data already sent.
AI features are enabled per organization and produce suggestions, not decisions. Review AI output before relying on it, especially where an inspection has safety or compliance consequences. Auditmark constrains and validates AI output, but you remain responsible for the records your organization publishes.
Auditmark works to keep the service available and to announce planned maintenance, but does not promise uninterrupted operation. Features evolve; Auditmark may add, change, or retire functionality, and will give notice before retiring something material to paying customers.
You can cancel your subscription at the end of the current billing period. Auditmark can suspend or end access for a material breach of these terms that is not fixed within 14 days of notice, or immediately where the breach threatens the service or other customers. After termination your organization has 30 days to export its content, after which Auditmark deletes it, subject to backup windows and legal retention duties.
The service is provided as is. Auditmark disclaims implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, to the extent the law allows. Auditmark is a record-keeping and workflow tool: it does not certify compliance with any regulation, and passing an inspection in Auditmark is not a legal determination.
To the extent the law allows, neither party is liable to the other for indirect, incidental, or consequential damages, or for lost profits, revenue, or data. Auditmark's total liability under these terms is capped at the fees your organization paid in the 12 months before the claim. Nothing here limits liability that cannot be limited by law.
These terms are governed by the laws of the State of Israel, and disputes are resolved in the competent courts of Tel Aviv, unless mandatory law in your jurisdiction provides otherwise.
When these terms change, the date at the top changes with it, and material changes are announced to account owners before they take effect. Continued use after a change means the updated terms apply.
Questions about these terms: hello@auditmark.io.